Insurance
Half your underwriting intelligence retires in fifteen years. None of it is documented. The rate manual stays. The judgment disappears.
The Problem
CriticalA senior underwriter looks at a submission and knows something is wrong. They can't explain how. It's pattern recognition from thousands of decisions. Ask them "how do you know?" and you get rationalisation, not the mechanism.
Underwriting intuition here. Claims expertise there. Relationship intelligence somewhere else. No central repository because tacit knowledge can't be stored in databases. It's distributed across ageing human brains.
One quarter of the industry is 55 or older. 400,000+ positions unfilled by the early 2030s. Only 4% of Millennials want insurance careers. The expertise is leaving faster than it can be replaced.
The Solution
Operational01
We surface what your experts know but can't explain. Recursive conversation, not interviews.
02
Fragments meet. Contradictions surface. A unified intelligence begins to form.
03
Knowledge that doesn't walk out when people do. Searchable, teachable, evolvable.
04
AI agents that think with your institutional intelligence. They speak with your voice.
YOUR EXPERTISE SURVIVES. YOUR INTELLIGENCE COMPOUNDS.
What We Extract
Industry-Specific"Is this a good risk?"
The intuition that prices at 2X when the manual says X. The felt sense when something is off. Pattern recognition built from decades of submissions.
"What's actually happening here?"
Which injury patterns suggest exaggeration. Which repair shops pad invoices. Which areas have fraud rings. Detective work disguised as admin.
"Who can we trust, and why?"
The handshake network that determines where business flows. Who trusts whom, built over decades. Worth billions. Documented nowhere.
Case Study
The London market amplifies everything. Knowledge fragments across syndicates, managing agents, brokers, and coverholders. The box culture concentrates tacit knowledge in relationships that resist digitisation. There is no central policy or claims database. When leads retire, the knowledge that priced the market disappears.
84
Syndicates
401
Registered brokers
904
Entry-level hires (2023)
400%
Hiring increase needed
Begin
For discussions about underwriting knowledge extraction, succession planning, or AI readiness infrastructure.
operator@deepselves.com