Product 02 Deep Self for Insurance

Simulation

Practice the conversation before it costs you.
Build the person. Train against them. Win when it matters.

This page shows you why high-stakes conversations fail, how we build practice environments that embody the people you'll face, and what changes when you've rehearsed.

This demo uses synthetic data based on insurance market research

The Problem

High-Stakes Conversations Are Live-Fire

Real scenario from our research
"We'd built the quote for three weeks. Pricing was tight but competitive. Then the syndicate meeting: the lead underwriter asked about our aggregation methodology. Our guy froze. £4.2 million line, gone."

The Lloyd's box. The broker presentation. The claims negotiation. The regulatory interview. Every critical conversation in insurance happens exactly once. By the time you know what questions they'll ask, it's already over.

You can't ask for a do-over. You can't pause to think. The preparation happened or it didn't, and everyone in the room knows which.

Why This Has Been Unsolvable

You Can't Practice Against a Real Person

Role-playing with colleagues doesn't work. They don't know what Marcus Webb from Syndicate 2791 actually cares about. They can't simulate his thirty years in the box, his specific objections, his way of testing confidence before he tests numbers.

The person you need to practice against is the person you can't access until the meeting itself.

But what if you could build that person? Construct them from their public record, their market reputation, their decision patterns? And then practice against them until you've heard every question they could ask?

This is Data Socialisation applied to people. We gather everything knowable about an individual, put those fragments into conversation, and synthesise an interlocutor you can rehearse with.

The Solution

Practice Against the Actual Person

We build forensic profiles of the people you'll face. Then we turn those profiles into AI agents you can rehearse with: endlessly, privately, before it matters.

SIMULATION: Marcus Webb · Lead Underwriter, Syndicate 2791
MW
Marcus Webb (Simulated)
Your pricing looks competitive. But I've had three other brokers show me similar numbers this week. Walk me through your aggregation model: how are you handling the concentration in the Southeast portfolio?
You
You
Our Southeast exposure is actually lower than it appears because we've...
MW
Marcus Webb (Simulated)
Lower than it appears? That's what Covéa said before Ian. Show me your modelled losses at a 1-in-100 return period. Specifically.
This is where most presentations fail. You've now practised this exact objection 34 times.

The simulation doesn't just ask questions. It pushes back. It probes weakness. It responds to your answers the way the real person would. You learn to read the room before you're in it.

The Spiral Applied

How We Build an Interlocutor

Simulation uses the same spiral methodology as all Deep Self work: wide gathering of information, tight compression into actionable form, repeated refinement until the synthesis holds.

Phase 1

Gather

Public materials, market intelligence, conference transcripts, published decisions, behavioural patterns. Everything knowable about this person.

Phase 2

Socialise

The fragments converse in the substrate. How does this person's public record connect to their decision patterns? What do they care about? Where do they probe?

Phase 3

Embody

The synthesis becomes a voice. An AI agent that thinks the way they think, questions the way they question, pushes where they would push.

Profile Types

Who We Build

Each profile is constructed from public materials, market intelligence, and behavioural modelling. The goal isn't impersonation. It's preparation: knowing what matters to this person before you're in front of them.

Syndicate
The Lead Underwriter

Twenty years in the box. Seen every pitch. Trained to find the weakness in your presentation. Tests confidence before numbers.

Broker
The Key Account

Controls £40M of your premium. Knows your competitors' terms. Will push on price but values relationship consistency.

Regulatory
The PRA Interview

Not adversarial but thorough. Looking for gaps between stated policy and actual practice. Probes governance and risk culture.

Claims
The Difficult Adjuster

Knows the policy better than you do. Will find coverage gaps. Trained to defend reserves. Respects preparation.

Synthetic Case Study
Pemberton Lloyd's Broker
London · Specialty Lines · 47 Brokers

Pemberton was losing 40% of competitive presentations. Exit interviews showed the same pattern: technically sound submissions falling apart under questioning from experienced underwriters.

"Our analysts could build a perfect quote. But when the lead underwriter pushed back, half our team would fold. They'd never heard the question before. The first time was in the room that mattered."

We built simulation environments for their top 12 target syndicates: AI agents embodying the actual lead underwriters they'd face. Brokers practised until they'd heard every question before it was asked.

The difference wasn't confidence tricks. It was genuine preparation: by the time they walked into the real meeting, they'd already had that conversation thirty times.

67%
Win rate (was 40%)
12
Syndicate profiles built
£23M
Additional premium placed in Year 1

What You Receive

Simulation Infrastructure

Not just profiles. A complete practice environment your team can use to prepare for any high-stakes conversation.

Forensic Profiles

Deep-dive profiles of your targets: syndicates, key brokers, regulators, claims contacts. Everything knowable about how they think and what they probe.

Simulation Agents

AI agents that embody your targets. Practice environments your team can use repeatedly, privately, until the conversation becomes familiar.

Performance Analytics

Tracking of common failure points, improvement over time, and readiness assessments. Know when your team is ready before the real meeting.

Response Playbooks

Documented answers to frequently-asked questions and objection handling frameworks. The preparation becomes institutional knowledge.

The Engagement

Simulation Engagement

Scope Factors

Number of profiles needed, complexity of targets, depth of research required.

Delivery

Individual simulations or full team training programmes depending on your needs.

Infrastructure

All simulation infrastructure runs inside your own environment. You retain full ownership.

Stop practising on live prospects.

Every lost presentation was winnable with better preparation.
We build the environment where your team gets ready.

Begin the Conversation

Simulation is Product 02 of the Deep Self Insurance suite.